We are thrilled to announce the release of JetBackup v5.3.13 which was recently promoted to our Release Candidate (RC) Tier, formerly called BETA tier. This release includes exciting new features such as the download and upload speed test for each destination, an enhanced Integrity Check process, and improved log filtering. Additionally, we’ve extended the deleteAccountSnapshots API to provide users with greater flexibility when removing backups. The release notes summarize the issues addressed in the update. Please note that “Base” features and bug fixes apply to all JetBackup versions.

Bug Fixes

JetBackup – v5.3.13 (Base):

  • Improved Integrity Check when comparing file IDs – #1961
  • Fixed Fatal Error when restoring a large number of email accounts – #1952
  • Fixed restoring multiple item dates – #1886
  • Clean Integrity Check temporary files – #1968
  • Changed alert level to “Warning” for failed Snapshot deletion – #1964
  • Adjusted Local and Legacy destination name consistency – #1962
  • Fix Fatal error when using –import command upon fresh installation – #1956
  • Added Destination ID in Restore/Download logs – #1953
  • Fixed verification file issue when changing backup structure – #1949
  • Resolved damaged backup items properly shown in the UI – #1944
  • Adjusted Restore & Downloads Single Account page to show orphan accounts – #1941
  • Skip corrupted snap.X database during backup – #1935
  • Add destination download and upload speed test – #1922
  • Added an option to force full database rebuild in Integrity Check – #1918
  • [BMR] Fixed JetBackup Mongo database dump missing if any files fail to download during REAR – #1914
  • Added thread count description – #1911
  • Extended deleteAccountSnapshots API – #1906
  • Added Progress Bar for Integrity Check – #1904
  • Resolved filtering Clone Job logs – #1869
  • Fixed response message when creating clone destination – #1800

JetBackup – v5.3.13 (cPanel):

  • Resolved suspended but not suspended state when restoring – #192

JetBackup – v5.3.13 (DirectAdmin):

  • Fixed issue with PHP/SSL restoring improperly – #189
  • Adjusted root to the owner of the admin account – #188
  • Resolved issue restoring reseller package that exceeded character limit – #187
  • Fixed fatal error when an account is corrupted – #185

JetBackup – v5.3.13 (Plesk):

  • Fixed restoring email account passwords – #83
  • Resolved “Element ‘db-id: ‘0’ is not a valid value of the atomic type ‘id_type'” error – #79
  • Fixed Panel Config restore to correctly restore customer password – #82
  • Fixed restoring addon domains #80
  • Resolved backing up and restoring add-on service plan #77

Plugin Updates

FTP Destination Plugin v1.1.5

  • Resolved the issue using all retries when connecting – #47

S3 Destination Plugin v1.1.5

  • Fixed issue validating uploaded files – #98
  • Removed S3 directory in logs folder on fresh installation – #97

SFTP Destination Plugin v1.0.4

  • Fixed issue with duplicated backup directories – #13

Known Issues

The resolution of these issues is currently in progress!

  • JB5 hangs when restoring a directory with large files – JB5-Base #1981
  • Failed decompressing snap.x database – JB5-Base #1830
  • PostgreSQL DBs and DB users are not backed up – JB5-Plesk #73
  • Improperly restoring domain’s status – JB5-DA #184
For more information on closed issues, please visit JetBackup Change Log.
For more information on new features, please visit JetBackup 5 Documentation.
If you would like to leave feedback, please visit JetBackup Forums.
If you would like to leave a new feature request, please visit JetApps Feature Request.