We’re excited to announce JetBackup v5.3.16 to the Alpha Tier, featuring key enhancements and critical bug fixes. This update improves restoration reliability, increases the max retry limit for destination plugins, and strengthens cross-panel restoration functionality. Please note that “Base” features and bug fixes apply to all JetBackup versions.

Bug Fixes

JetBackup – v5.3.16 (Base):

  • Increase max try limit to 50 via custom option – #1928
  • Pre-restore errors are now recorded in the restore log- #2022
  • Added a check for SSH(Legacy) and Localv2 destination for DR – #2033
  • Resolved nonexisting Plesk secret key during DR restore – #2048
  • Fixed Maildir ownership error occurring after restoration – #2111
  • Resolved issue with folders incorrectly included in compressed backups – #2143
  • Corrected issue restoring DirectAdmin backups in Plesk – #2159
  • Fixed owner ID not updating for children during account reassignment – #2201
  • Deprecated backup_quota parameter – #2226
  • Fixed “Control character error, possibly incorrectly encoded / Syntax error” – #2093

JetBackup – v5.3.16 (cPanel):

  • Implemented new function in post Disaster Recovery process – #203

JetBackup – v5.3.16 (DirectAdmin):

  • Implemented new function in post Disaster Recovery process – #198
  • Resolve error when restoring an account with a different owner – #186
  • Fixed issue with empty owner_id in orphan account restoration – #200
  • Generate new UUI during restore instead of using former UUID – #202
  • Fixed issue with suspended_reason parameter after restore – #203

JetBackup – v5.3.16 (Plesk):

  • Resolved cross-panel restore errors from DirectAdmin to Plesk – #97
  • Implemented new function in post Disaster Recovery process – #99
  • Corrected error restoring PHP version for a domain – #100
  • Fixed Maildir ownership error occurring after restoration – #101
  • Resolved error backing up internationalized/punycode format – #102

JetBackup v5.3.16 (Linux):

  • Fixed Panel/CreateAccount API – #68
  • Implemented new function in post Disaster Recovery process – #65

Plugin Updates

FTP 1.1.7

  • Increase max retry limit to 50 via custom option – #50

SFTP 1.0.7

  • Increase max retry limit to 50 via custom option – #18

S3 1.1.7

  • Increase max retry limit to 50 via custom option – #100

One Drive 1.0.5

  • Increase max retry limit to 50 via custom option – #21

DropBox 1.0.4

  • Increase max retry limit to 50 via custom option – #17

Google Drive 1.1.1

  • Increase max retry limit to 50 via custom option – #26
  • Resolved access token replacement when revoked – #25
  • Enhanced error handling during download/restore – #20

Known Issues

The resolution of these issues is currently in progress!

  • Broken Account if corrupted homedir item is skipped – JB5-Base #2194
  • Implement retry option for JBConfig/Integrity Checl – JB5-Base #2227
  • Restore/download backup fies with special characters – JB5-Base #2129
  • Fix issue restoring email accounts of subdomain – JB5-Plesk #104
For more information on closed issues, please visit JetBackup Change Log.
For more information on new features, please visit JetBackup 5 Documentation.
If you would like to leave feedback, please visit JetBackup Forums.
If you would like to leave a new feature request, please visit JetApps Feature Request.