When I think of the word “upsell”, I am reminded of all the useless, mostly unrelated products many companies try to sell me as I am going through the checkout process.  What if I were to tell you that (if done correctly) upselling CAN increase customer satisfaction while at the same time generate additional revenue and increase retention rates! Here are a few tips when it comes to upselling: ONLY upsell products related to what...

For years now, the hosting community has searched long and hard for an affordable turn-key failover solution for their clients.  JetApps saw this need and wanted to fulfill this void in the market immediately with a product called JetClone. Unfortunately, our core product JetBackup becoming wildly successful has caused us to focus all of our resources toward this backup software for the time being.  While we still plan on eventually developing this high availability /...

When setting up any automated recurring task in life it is easy for us to “set it and forget it”.  However, what happens when that task does not automatically get completed as normal? Do we know if and when this happens?  Or do you find yourself shocked weeks or months later when you realize the task has not been completing for what feels like an eternity!?  If you have set up the proper alerts and...