We’re excited to promote JetBackup v5.3.17 to the ALPHA Tier, featuring key enhancements and important bug fixes. This update introduces recommended exclude paths for PrestaShop, Magento, Moodle, and WordPress CMS platforms, improving backup efficiency and reducing unnecessary data. It also adds the ability to view live task logs in real time for better monitoring and troubleshooting. Additionally, we’ve resolved an issue affecting ownership and permission restoration to ensure more reliable recoveries. Please note that “Base” features and bug fixes apply to all JetBackup versions.

Bug Fixes

JetBackup – v5.3.17 (Base):

  • Resolved issues restoring non-homedir folders via “Change File Selection” – #2233
  • Fixed HomeDir ownership/permissions when corrupted header exists in backup – #2194
  • Fixed issue adding post hook for Restore/Download on “Accounts” – #2273
  • EOL Interworx – #2257
  • Resolved issue suspending account after restore – #2200
  • Corrected issue with resetting maximum concurrent threads upon destination creation – #2130
  • Limit BMR to S3 / SFTP / FTP destinations – #2107
  • Allow 100+ items in the list on End User interface – #2101
  • Added tooltips when hovering over menu items – #2098
  • Implemented recommended excludes for PrestaShop, Magento, Moodle, and WordPress CMS – #2091
  • Resolved mysqldump issue when skip-ssl is enabled – #2088
  • Fixed issue when attempting to exit DisasterRecovery without DR key – #2058
  • Process live logs – #2028
  • [QoL] Migrate “Owner” automatically to backups, destination, and schedules when the admin account has multiple UUIDs – #1875

JetBackup – v5.3.17 (cPanel):

  • Resolved issue restoring CL Selector file – #207
  • Resolved mysqldump issue when skip-ssl is enabled – #206
  • Fixed issue restoring cPanel mail node server – #204

JetBackup – v5.3.17 (DirectAdmin):

  • Corrected error restoring php version on a subdomain – #209
  • Resolved issue restoring CL Selector file – #210
  • Resolved mysqldump issue when skip-ssl is enabled – #207
  • Fixed issue reading inodes on accounts – #208

JetBackup – v5.3.17 (Plesk):

  • Resolved issue restoring subdomain email accounts – #104
  • Resolved msqldump issue when skip-ssl is enabled – #105

Plugin Updates

SFTP – 1.0.8

  • Add a default value for ‘threads’ – #19

Known Issues

The resolution of these issues is currently in progress!

  • PHP version incorrectly cloned on destination server – JB5-Base #2210
  • PostgreSQL DBs and DB users not included in backups – JB5-Plesk #73
  • Add “Retry” for Integrity Checks – JB5-Base #2019
For more information on closed issues, please visit JetBackup Change Log.
For more information on new features, please visit JetBackup 5 Documentation.
If you would like to leave feedback, please visit JetBackup Forums.
If you would like to leave a new feature request, please visit JetApps Feature Request.