We are excited to announce the release of JetBackup v5.3.14 to the Release Tier. This HotFix release introduces critical bug fixes, resolves issues with database restoration, and improves the memory utilization in JB5. The release notes summarize the issues addressed in the update. Please note that “Base” features and bug fixes apply to all JetBackup versions.


Bug Fixes

JetBackup – v5.3.14 (Base):

  • Add snapshot cleanup to “Queue” – #1896
  • Redesigned the way JB5 utilize memory usage – #2006
  • Fixed issue restoring databases with the same name but different DB servers – #2015
  • Fixed error backing up “/” character in the database user file name – #2025
  • Resolved issue restoring symlinks when restoring HomeDir – #2030
  • Fixed restore issue on HomeDir items when merge option is disabled – #2039

JetBackup – v5.3.14 (cPanel):

  • Fixed BIND service failure during restoration – #196

JetBackup – v5.3.14 (DirectAdmin):

  • Resolve issue backing up/restoring DB users with non-local host hostnames- #190
  • Corrected ownership of directory files in completed/partially completed restores- #192

JetBackup – v5.3.14 (Plesk):

  • Resolve the issue restoring MYSQL 8 database users without password column – #85
  • Fixed error restoring MySQL with GROUP BY clause – #86
  • Fixed restore when updating subscription with “encrypted” passwd_type – #87

Minor Release


JetBackup – v5.3.14.1

  • JB5-Base #2062: Fixed Issue when passing the engine parameter to listBackupForTypeName API call
  • JB5-Base #2071: Improved Plugin Incompatibility Error Handling

JetBackup – v5.3.14.2 (DirectAdmin)

  • JB5-DA #193: Updated logic on fetching php_mode due to a DirectAdmin CORE change

JetBackup – v5.3.14.3 (DirectAdmin)

  • JB5-DA #194: Updated logic on fetching php_versions due to a DirectAdmin CORE change

Known Issues


The resolution of these issues is currently in progress!

  • Improperly restoring the domain’s status when suspended – JB5-DA #184
  • Issue backing up PostgreSQL DBs and DB users- JB5-Plesk #73
  • Error backing up large email accounts – JB5-Base #1989
  • Backup on Demand: Failed decompressing snap.x database – JB5-Base #1830

For more information on closed issues, please visit JetBackup Change Log.
For more information on new features, please visit JetBackup 5 Documentation.
If you would like to leave feedback, please visit JetBackup Forums.
If you would like to leave a new feature request, please visit JetApps Feature Request.