JetApps is excited to announce the release of JetBackup v5.3.9 to STABLE tier. The release covers critical bug fixes, disabling the localv2 destination option for BMR backup, and upgrades the MongoDB version on OS using outdated versions. The release notes below provide a summary of cases addressed with this release. Please note that “Base” features and bug fixes apply to all JetBackup versions.


Bug Fixes

JetBackup – v5.3.9 (Base):

  • [BMR] Disable the localv2 destination type option – #1821
  • [BMR] JetBackup REAR restore fails with MongoDB connection error – #1820
  • Upgrade MongoDB on OS using outdated MongoDB versions – #1819
  • Fixed “Error: The provided directory not exists or not a directory” – #1804

JetBackup – v5.3.9 (cPanel):

  • Adjust the way JB5 checks for installed certificates – #184

JetBackup – v5.3.9 (Plesk):

  • Download fails if it’s larger than Plesk internal PHP memory size – #66
  • Create Plesk extension – #66

Known Issues


The resolution of these issues is currently in progress!

  • Verification ID mismatch when destination is aborted due to “Free Disk Space limit” – JB5-Base #1739
  • Private_html symlink option not stored properly – JB5-DirectAdmin #174
  • Email Notification Integration sends email in incorrect format – JB5-Base #1682
  • [Plesk] End-users are shown the “Directories” tab – JB5-Plesk #1675

For more information on closed issues, please visit JetBackup Change Log.
For more information on new features, please visit JetBackup 5 Documentation.
If you would like to leave feedback, please visit JetBackup Forums.
If you would like to leave a new feature request, please visit JetApps Feature Request.